What brands of pens do you carry?

We source pens from well-known brands like Montblanc, Rotring, Pentel, Faber-Castell, Scrikss and more. Our goal is to offer a diverse range of high-quality pens that cater to different tastes and preferences.

How does the customization process work?

It's easy! Choose your pen, and communcate with us, send your file to us (or you can choose from pictures just mentione it), after accepting your wish, our skilled artisans will bring your customizations to life when you add your selections in to the cart :D

Can I personalize the pens as gifts?

Absolutely! Personalized pens make for thoughtful and memorable gifts. Whether it's for a special occasion, a corporate gift, or just to show appreciation, we can help you create a meaningful and personalized gift.

What can I have engraved on the pens?

At Pencilott, our engraving service goes beyond just text. You can personalize your pen with names, initials, special dates, favorite quotes, and even custom designs, all within the specified character limit. This unique offering allows you to transform your pen into a true work of art, making it uniquely yours or creating an unforgettable, one-of-a-kind gift that stands out in the world of fine writing instruments.

Do you offer international shipping?

Yes, we do! We ship our customized pens worldwide, so you can enjoy Pencilott's craftsmanship no matter where you are.

Why doesn't Pencilott have a return policy?

At Pencilott, we take great pride in offering you the finest pens from renowned brands, and we go the extra mile to customize them to your exact specifications. Since our pens are highly personalized and often considered luxury items, we cannot accept returns.

Each pen we customize is crafted to your unique preferences, which means it may not be suitable for resale to another customer. Our commitment to quality and personalized service means that we work diligently to ensure that your order meets or exceeds your expectations.

We recommend that you carefully review your selections before placing an order to ensure they align with your preferences. If you have any concerns about your order, please reach out to us, and we will do our best.

How can I contact Pencilott for further assistance?

You can reach out to us through Etsy's messaging system, or you can email us at:

tr@pencilott.com
na@pencilott.com
eu@pencilott.com